Knab bank - Next2

Knab bank

Machine learning makes financial services more human focused

The question from KNAB:

KNAB wanted to improve their financial services. We were asked to uncover the needs of the customers based on new technologies.

Focus areas


What we did:

Using big data, machine learning and predictive analytics, we teamed up with Microsoft to set up a pilot programme and uncover the questions that really impact customers. With this knowledge we were able to help improve existing services, and customers got to discover new possibilities.